At Media Portal Hub, we stand behind the quality of our career development programs and services. Our refund policy is designed to protect your investment while ensuring fair access to our educational resources. We believe in transparency and want you to understand exactly when and how refunds are processed.

This policy applies to all Media Portal Hub services including our comprehensive learning programs, individual courses, mentorship services, and career consulting sessions. Different refund terms may apply based on the specific service type and timing of your request.

Different situations require different approaches. Here are the most common refund scenarios and how we handle each one:

Refund processing times depend on your original payment method. While we initiate all approved refunds within 2 business days, final receipt times vary based on your financial institution's processing schedules.

While we strive to accommodate refund requests whenever possible, certain items and situations fall outside our standard refund policy. These exceptions exist to protect both our educational content and the investment we make in personalized services.

Completed one-on-one consulting sessions, downloaded digital resources that have been accessed, and promotional items received as bonuses are generally non-refundable. However, we encourage you to contact us even in these situations if you have concerns, as we evaluate each case individually.

Custom training programs developed specifically for your organization or career goals may have different refund terms outlined in your service agreement. These specialized programs require significant upfront investment and planning, which affects our ability to offer standard refunds.