Privacy Policy

Last Updated: March 15, 2025

1. Information We Collect

Personal Information You Provide

We collect information you voluntarily provide to us when you register for our services, create an account, participate in our learning programs, or contact us. This information may include:

• Full name and contact information (email address, phone number, mailing address)
• Professional information (job title, company, industry experience, skills)
• Educational background and certifications
• Career goals and interests within the oil industry supply chain
• Payment information for paid services (processed securely through third-party providers)
• Communications you send to us, including feedback and support requests

Automatically Collected Information

When you access our website or use our services, we automatically collect certain information about your device and usage patterns:

• IP address and geographic location
• Browser type, version, and operating system
• Pages visited, time spent on pages, and navigation patterns
• Referring website information
• Device identifiers and mobile device information
• Cookies and similar tracking technologies data

2. How We Use Your Information

We use the information we collect for various legitimate business purposes, including:

1. Service Delivery: To provide, operate, and maintain our career development programs, learning platforms, and educational content tailored to the oil industry supply chain.
2. Account Management: To create and manage your account, process registrations, and provide customer support services.
3. Communication: To send you important updates about our services, respond to your inquiries, and provide technical support.
4. Personalization: To customize your learning experience, recommend relevant content, and match you with appropriate career opportunities.
5. Analytics and Improvement: To analyze usage patterns, improve our services, and develop new features based on user needs.
6. Marketing: To send promotional materials about our services (with your consent where required by law).

3. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. However, we may share your information in the following circumstances:

Service Providers

We work with trusted third-party service providers who assist us in operating our business and delivering services to you. These providers include:

• Cloud hosting and data storage providers
• Payment processing companies
• Email marketing and communication platforms
• Analytics and performance monitoring services
• Customer support and help desk providers

Legal Requirements

We may disclose your information when required by law, legal process, or government request, or when we believe disclosure is necessary to protect our rights, property, or safety, or that of our users or the public.

Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new entity, subject to the same privacy protections outlined in this policy.

4. Data Security

We implement comprehensive security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction:

5. Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information:

1. Access: You can request access to the personal information we hold about you and receive a copy of such information.
2. Correction: You can request that we correct any inaccurate or incomplete personal information.
3. Deletion: You can request deletion of your personal information, subject to certain legal limitations.
4. Portability: You can request that we provide your personal information in a structured, machine-readable format.
5. Restriction: You can request that we restrict the processing of your personal information under certain circumstances.
6. Objection: You can object to our processing of your personal information for direct marketing purposes.

6. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this privacy policy, unless a longer retention period is required or permitted by law. Our retention periods are based on:

• The length of time you maintain an active account with us
• Legal, regulatory, tax, accounting, or reporting requirements
• The need to resolve disputes or enforce our agreements
• Business needs and legitimate interests

When we no longer need your personal information, we will securely delete or anonymize it in accordance with our data retention and disposal policies.

7. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website and gather information about usage patterns. You can control cookie settings through your browser preferences, though disabling certain cookies may affect website functionality.

Types of Cookies We Use

• Essential Cookies: Required for basic website functionality and cannot be disabled
• Performance Cookies: Help us understand how visitors interact with our website
• Functionality Cookies: Remember your preferences and settings
• Marketing Cookies: Used to deliver relevant advertisements (with your consent)

8. Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

9. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child, we will take steps to delete such information promptly.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. When we transfer personal information internationally, we ensure appropriate safeguards are in place to protect your data in accordance with applicable laws.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. We will notify you of any material changes by posting the updated policy on our website and updating the "Last Updated" date. Your continued use of our services after such changes constitutes acceptance of the updated policy.